Wednesday, February 8, 2017

2017 e-Learning Catalog available now!

See what's new. The new e-Learning catalog is available. Download yours now!

Friday, September 2, 2016

Knowledge Gaps Drive the Need for Learning and Compliance Management System

Active Learner – Compliance and LMS

Closing the Gaps
Knowledge and skills gaps are particularly critical for workers in the oil and gas sector. Organizations with a more knowledgeable workforce reduce the risks of injury, illness, and costs due to mishaps.  It’s a simple and easily understood fact. Additionally they can enjoy improved productivity and profitability leading to a strong competitive edge.  Proper training is a necessary investment. 

Performance Support
But what may not be so clear is that preparing workers to be ready and able to perform their jobs requires more than just training programs. Performance needs to be supported through a keen management of knowledge, curriculum and job roles. The solution must build core skills and knowledge to match specific on-the-job needs. And the critical nature and fast pace of operations in the oil and gas workplace requires stepping beyond traditional methods of content delivery and providing immediate access to knowledge and information through an advanced organization system. 

Knowledge gaps drive the need for performance support:

1.       Compliance Initiatives
Companies in the oil and gas sector must meet stringent regulatory compliance requirements for safety and technical training such as PSM and SEMS requirements.  Any gaps in required knowledge mean risk.  Additionally, many organizations will create their own standards for technical knowledge, skills, safety, and performance goals. The critical and complex nature of many processes and tasks requires anytime access to information to guide workers.

2.       Knowledge Loss
Workforce attrition, when older more experienced workers leave the workforce and take years of know-how with them, leaves an organization with a collective hole/gap in knowledge. These long term employees have mastered specific job roles over the years through direct observation, working with mentors, and years of experience on various jobs. Without capturing this knowledge and transferring it on to new employees, this tacit knowledge will be lost to the organization.

3.       New Hires
New workers hired to fill the positions of the vacancies due to retirement or due to expansion need to reach competency in their job requirements quickly.  A wide variety of experiences and backgrounds may be brought together to fill these vacancies, often with gaps in existing knowledge. When new workers must begin to perform immediately and training time is limited, workers need support that adjusts to deliver only the training they need so that they can quickly achieve competency.

The Right Tools
Performance Support helps organizations immediately improve worker performance while helping meet training and development initiatives and maintain a competitive edge. RDC’s Performance Support System, Active Learner, is complementary to training programs and integrates with your current LMS. Active Learner is specifically designed to address the unique learning and compliance requirements in process manufacturing facilities. Active Learner features:

Advanced Curriculum Management
Curriculums are developed to job role-specific requirements, not simply by title. HR may use the title “Operator 1” for many employees, but the actual job roles of each individual could be very different depending on location, process, and status as first responders, etc.  Active Learner develops curriculums by job roles rather than titles, so specific requirements for each individual learner can be clearly identified and addressed.  Pre-requisites, re-training, and alternate courses are specified in the curriculum.

Complementary to Training/Compliance Initiatives
Compliance requirements and plant-specific mandates can be automated. Comprehensive reporting clearly shows progress toward compliance goals.  Active Learner provides methods for identifying training gaps and assigning remedial training. Rather than simply recording the training has been delivered, knowledge transfer is confirmed and documented.

Integrated and Accessible
Active Learner’s integrated environment improves worker productivity by providing on-the-job access to integrated information, tools, and training. Online, on-demand availability and accessibility facilitates self-directed learning and empowers workers to enroll and track their own progress.  Your LMS or ERP can interface with Active Learner to supply the knowledge base and training content.  A multilingual learner interface is available to support usage for several languages including: French, German, Spanish, Arabic, Russian and Chinese.

New hires, regulatory demands, workforce knowledge: closing the gaps means reducing the risks to safety, productivity and compliance.  The benefits can be significant.  Potential results include:
·         Improved safety - reduction in mishaps
·         Improved performance
·         Reduced training costs
·         Increased productivity as workers have all information needed available 24/7
·         Compliance on target or beyond
·         Increased competency pays for itself over and over
·         Protection of your training investment and worker knowledge
·         Reduced time-to-competency - less time spent training
It pays for itself in performance and productivity gains, in reduction of risk, and in the benefits of compliance.  Making such meaningful impact requires an advanced performance support system fueled by the right technology developed specifically for the process industry’s needs.  Contact RDC to discuss putting Active Learner to work for your company.

Thursday, May 29, 2014

RDC Solutions: Custom Content Development

Targeting your company’s specific and unique needs can be a major undertaking and a significant investment of time and resources for any organization.  Consensus on subject matter, and converting that material into useful course material requires navigating through many steps to reach the final product.  Fortunately,    PetroSkills | RDC Solutions can design and develop your custom content. Our solutions are driven by the challenges facing our clients in the oil & gas industry.  And our deep and effective learning content is at the core of our solutions. 

For more than 50 years, the focus of RDC Solutions has been focused on knowledge transfer in the oil & gas industry. Our solutions are used globally by over 1.4 million learners in over 500 facilities, spanning six continents. We have created over 750 hours of mandated, core competency and unit operations content.  Our learning content and methodology have been certified for excellence and quality by industry accrediting organizations and as such, successful completion of our learning modules allows learners to earn Continuing Education Units (CEUs).  

With PetroSkills | RDC Solutions developing your custom content, you will leverage our decades of experience transferring core competency and mandated knowledge requirements to operators and technicians in process manufacturing environments, as well as our industry-proven methodology. We have applied our expertise to create learning content for numerous leading oil & gas companies on a wide variety of specialized topics including:

  • Flowing Wells
  • Gas Processing
  • Safety
  • Refinery Overview
  • Fluidic Catalytic Cracking
  • Crude Process Unit
  • Reformer
  • Gas Blending
  • Sulfur Recovery
  • Amonia
We work with your subject matter experts (SMEs) to identify and capture the knowledge requirements specific to your environment, equipment, and units, but your SME time committment is minimized because of our knowledge capture methodology. Once we’ve developed and validated the Knowledge Requirements Analysis, your SME reviews, provides feedback, and approves the work we’ve done.  Next the approved content is validated by a sample learner population for knowledge transfer effectiveness.  And the content is validated to the standards of Instructional System Design.
Animation, graphics, embedded glossaries, and site-specific customizations

Web technology allows self-paced programmed learning that motivates adults to control their own learning and accommodates learner differences. Learners can easily bookmark their place and return to the program if other issues demand their attention.  Delivery via web technology enhances many of the principles of instructional system design and puts online learning at an advantage.  Intuitive navigation through sequenced steps with immediate feedback, as well as automatic remediation enable learner engagement.  Additionally, detailed animations and graphics can be included, and embedded glossaries and bookmarking add convenient functions.  Language translation is also easily facilitated.  The nature of the technology allows for site-specific customization by embedding procedures, terminology, graphics, equipment ID numbers, exposure limits, operating parameters and more. 

We’ve worked with leading operating companies, process technology licensors, and equipment manufacturers gaining industry expertise and best practice experience. We understand our clients’ needs and their industry.  Call to discuss your custom content development needs. +1.248.646.2300

Monday, April 21, 2014

NEW ePILOT Unit Operations: Gas Processing

RDC Solutions introduced the latest in the ePILOT Unit Operations at the Gas Processors Association Convention in Dallas, April 13-16. Jesse Garza was on hand in the PetroSkills hospitality suite to demonstrate the new online courses based on PetroSkills gas processing content.

The Gas Processing Operations web-based learning modules provide the fundamentals as well as in-depth coverage of all topics related to gas processing to help develop a highly qualified workforce. Critical information for operations, systems, equipment, instruments, fundamentals, and process safety are incorporated in the online learning environment.

PetroSkills | RDC Solutions has worked together with industry SMEs to identify all knowledge requirements specific to gas processing operations. Applying proven instructional design methods and advanced web technology creates an effective learning solution that delves deep into gas processing equipment and operations. This dynamic learning environment incorporates critical information for operations, systems, equipment, instruments, fundamentals, and process safety in a sustainable  environment that is available online, anytime and anywhere, to develop and maintain a highly skilled workforce.  

More information and a list of topics can be found on the website.

Monday, February 17, 2014

New ePILOT Courses Added

RDC Solutions announces the addition of 2 new web-based learning programs to the ePILOT™ Core Competency Library Understanding Electricity is added to the "Fundamentals" category, and Corrosion Control is added to the "Product and Process Quality Control" category. Contact your RDC representative for assistance accessing these courses.

The ePILOT Core Competency library contains over 150 learning programs with over 400 hours of online training. New in the ePILOT Core Competency Library: 

1185  Understanding Electricity
This course covers how to safely work with electricity.  This course includes basic electrical terms, the effect of electric current on the human body, and why electricity is a potential hazard.  Additionally, students will learn about grounding electrical equipment, the proper precautions to take when working with electrical equipment, and how to act in an emergency.  The Electric Power Distribution System section describes how electric power is distributed.  Students will also learn about measuring  electric usage, including units of measurement and how to read a meter.

1122  Corrosion Control Millions of dollars are lost each year to corrosion. Millions more are spent attempting to control it. This program will teach you the basics of the corrosion process, the methods used to monitor the rate of corrosion, and the control techniques used to protect equipment. By successfully controlling corrosion, the destructive effects can be minimized, and facility operation can be more profitable.

Through the ePILOT Libraries, learners have anytime access to over 400 hours of training in a secure, hosted online environment.  All ePILOT courses have been certified to stringent e-learning standards by the American Society of Training and Development (ASTD) and by the American Petroleum Institute (API). ePILOT is the first web-based operator training curriculum certified by the International Association for Continuing Education and Training (IACET), allowing learners to earn Continuing Education Units (CEU).

Wednesday, May 15, 2013

ePILOT Updates: Responsible Care

Our new version of American Chemistry Council's Responsible Care, updated for 2013 revision, has been released. Responsible Care is the chemical industry's environmental, health, safety, and security performance initiative.  For more information see the American Chemistry Council website.